These terms are only available in English. The English text is the one that applies.
Privacy Policy
Last updated November 12, 2026 · See also Terms of Service
Profit Hound collects only what it needs to run your order sheet, and never your guests' names, cards or contact details. This policy explains what we collect from the businesses that use Profit Hound, why, and who helps us process it.
What we collect
| What | Where it comes from | Why |
|---|---|---|
| Restaurant name, owner email | You, at sign-up | Your account, emails, sign-in links |
| Sold items: item name, quantity, amount before tax and discounts, time, order and line IDs, location and time zone | Your point of sale (Square: merchant profile, orders and items, read-only; Toast: orders, menus and restaurant info, read-only) | Order suggestions, sales history, prices and plans |
| Invoice lines: supplier, date, item, quantity, unit price | Invoice photos you take | Bought vs used, ingredient prices, plate cost |
| Menu dishes, ingredients and portions | Menu photos you take, and our estimates | Working out what each dish uses |
| Sunday counts, shelf-life and portion settings | You | Exact on-hand amounts and orders |
| Weekly notes, savings plans and your action statuses | Written by the Service | Showing and improving your plan |
| Billing status and Stripe customer ID | Stripe | Your subscription (we never see or store full card numbers) |
| Network address and time of sign-in or link requests | Your browser | Preventing abuse, for example limiting repeated requests |
| When you agreed to the Terms, which version, and the network address used | Your browser, when you agree | A record of what you agreed to |
| Count of AI requests and their size | The Service | Daily limits and our costs |
| Which pages you open and on which days (a daily count per page), and each sales report upload (file names and whether it was read) | The Service, as you use it | Helping you finish setup and fix failed uploads, and improving the Service. Page counts are deleted after about 13 months |
We do not store your invoice or menu photos: they are read and then discarded, and only the lines read from them are kept. Questions you type into Ask are kept in your browser tab, not on our servers, apart from the request count above.
How we use it
To run the Service for you; to keep it secure and working; to send you your weekly sheet, notes and account messages; and to create anonymous totals as described in the Terms (section 9). We do not sell your data, and we do not use it to advertise to you or anyone else.
Service providers we use
| Provider | What they do | What they receive |
|---|---|---|
| Cloudflare | Hosting and database | All data stored by the Service |
| Anthropic | AI that reads photos and writes notes, plans and answers | Photos you upload, and the numbers needed for the note, plan or answer |
| Stripe | Payments and billing | Your billing details |
| Square / Toast | The point of sale you connect | Your approval of our read-only access |
| Resend | Sending email | Your email address and the message |
| ntfy | Phone alerts to the Profit Hound team | Your restaurant name and what you did on the Service (for example, "uploaded sales") |
| Google Fonts | Page fonts | Your browser's network address when pages load |
Each provider processes data under its own terms and only to provide its service to us.
When we share data
Only with the providers above to run the Service; when the law requires it; to protect our rights or someone's safety; or as part of a merger or sale of our business, under this policy. Anonymous totals that can't identify you may be published.
How we protect it
- All traffic uses encrypted connections (HTTPS).
- Point-of-sale access keys are stored encrypted, and our access to your point of sale is read-only.
- Your pages are reached through signed private links; admin access needs a password and repeated failed attempts are blocked.
- No system is perfectly secure. If we learn of a breach affecting Your Data, we will tell you without undue delay.
How long we keep it
While your account is active, we keep your history so comparisons get better over time. After your account ends, we keep it for 90 days so you can return, then delete it, except anonymous totals and records we must keep by law. Request logs used to prevent abuse are kept for a short time and routinely cleared.
Your choices
- Ask us for a copy of Your Data, to correct it, or to delete it, by emailing profithoundusa@gmail.com.
- Disconnect your point of sale at any time from your Square or Toast account.
- Your browser stores one small item, your sheet link, so the home page can open your order sheet again. You can clear it in your browser settings. We do not use advertising or tracking cookies.
Changes and contact
If we make a material change to this policy, we will email you before it takes effect. Questions: Profit Hound (David J. Long), Wilmette, Illinois · profithoundusa@gmail.com.